THE WORST POSSIBLE EXPERIENCE SO PLEASE DO NOT EVEN THINK ABOUT USING THIS COMPANY - We were honoured to be invited to a 'once in a lifetime event' at a Buckingham Palace Garden Party so we extravagantly booked a limo well in advance in joyful anticipation. They cancelled 3 times (a) one week before the event so we re-booked with them, (b) 2 days before the event and too late for us to go to another operator, so we re-booked with them (c) on the day of the event and 5 minutes before they were due to arrive which left us hugely upset, disappointed and in search of a cab! Arriving late for such a prestigious event is not great! Still waiting for a refund despite emailing several times with zero response.