Great website and the ordering process was fine, but nearly a month later I've yet to receive the goods I've ordered or any dispatch information. As mentioned by another reviewer, you can try calling them to chase but you only get through to a receptionist who tells you that someone will call you back. I've called about 4 times and have yet to receive a call back. I've also tried emailing them and using the online contact form. I did manage to get a reply via their Facebook page, but just get excuses blaming the DPD courier and have still to receive a tracking reference. Really wish I had ordered from elsewhere.