The worst company i have ever dealt with. Sent of my TV for repair along with the connect box. 7 days later the TV is returned but no connect box. Their customer service is truly shocking. They tell me they cant deliver without a signature despite me offering a safe place and depsite it being their fault my box never arrived. Rang again today to be told they have now lost my connect box making the TV useless. They are also refusing to stick to their contract and replacing the TV like for like because i have the TV (but not the box). The TV does not work without the connect box. reported to trading standards and will take legal advise. Please avoid this company, the reviews dont lie