Very Poor Disappointing Service. Complaint will be raised to Customer Dispute Resolution Ltd.
Paying for Curry’s Care Plan for several appliances was a great mistake, as
when I needed them to fix my washing machine, their response was appalling.
When I tried to call their customer service by phone, I had to wait for ages & they kept passing me around without offering any real assistance.
When I emailed them to make a complaint, the case handler was arrogant, inefficient, laking care & consideration, didn’t even bother to address the points I was raising.
Their engineer made excuses for not attending for the repair appointment & when I was forced to get my appliance fixed by somebody else, they refused to reimburse me.
As they didn’t make any effort to address the issue, I’m going to raise my Complaint to CDRL ( Customer Dispute Resolution Ltd).
1 year ago
Team Knowhow has a
1.3
average rating
from
197
reviews
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