Never again, i wouldn't even give you a 1 star. I waited just over a week for my washing machine to be repaired, after it filled my kitchen full of smoke, your repair man came out fitted new drum and rubber, said it was repaired except for door rim seal, but told me I can still use it, they would send it through the post for me to fit myself in a couple of days. (just to be careful when putting washing in and out) i then put a wash on after he left and the washing machine made loud banging noise and jumped round the kitchen, rang you and had to wait as the job wasn't signed off eventually got another appointment for repair a whole week later, then your guy apparently fixed that problem, but he still didn't have seal as got the wrong one, you did a quick test before leaving, saying it was now OK, low and behold when i done my next full wash cycle it done exactly the same, banging and jumping like mad round the room, but you still can't come and look it for another week, loads of phone conversations later I'm told by a manager that someone will be out to fix it 6 days time, I've not had confirmation yet just been told over the phone. I've paid this for 4 year's never had to use it, thought it would make my life easier, but its made it 100% worst. I could of brought a new one and had it fitted in 2 days, it's now nearly a month.