I have just spent over 1 hour waiting for team know nothing to answer the phone to be told that because I am in the vulnerable catogory and self isolating i(I MUST STIPULATE THAT I DO NOT HAVE THE VIRUS )that I would not be getting my tv repaird So if you would be so kind as to post on this site after contacting this company if you are not in the high risk bracket and they have declined your repair or are stating that they will take your details and contact you as soon as they can and your details are now on the system so we can all determine whether they have been told not to send out engeneers that way we will be able to stop needless calls to there number and stop them from making money off of the current situation the longer they keep you on line and the more people who call the more money they make