I had never heard of this company, I found them during a Google search for a Win 7 OS and decided to take a closer look at what they were selling. Having read many of their product reviews, the majority of which were extremely favorable I decided to take a chance and order a Win 7 installation CD. The CD arrived very quickly, contained the product key & installation instructions, with contact details for the company's support dept should any issues arise and was well packaged. I had no trouble installing Win 7 from the CD, all went smoothly. It has been over a week since I installed the new OS, windows has installed all it's updates and so far everything is running perfectly, no issues. I have no qualms in recommending this company to any potential customers, the service provided is excellent.