I was a bit confused when I read the "Thank you for ordering from Techee!" page as it said "Download Products: If you have ordered a download/digital product you will instantly receive a confirmation e-mail containing your software activation code ...." So I waited for an email which never came. After a time I realized the information was there when I logged into the website. It would be good if this confusion could be corrected for future orders. After successful installation of Windows 7 I had problem with missing drivers and you support department was very helpful in solving this for me. Thanks Mike Fox