After reading some of the reviews I was concerned ordering an Apple Watch , however I shouldn’t have worried. I received a confirmation email after placing my order. On shipping I received a further email with a link to track my delivery with Royal mail. After a few days I recontacted them as the tracking page hadn’t been updated but received a response immediately with a delivery update. My item arrived via Royal Mail brand new in sealed original packaging. The delivery may have taken slightly longer than originally expected but I have no issues what so ever with this purchase and would use them again