I have ordered a phone and they wrote me that once my order is proceeded, it will take 5 working days to be delivered. TOPS. But what really happened: I made my order on 11.01, and on 19.01 my tracking number was still not active! I wrote them to ask why is it taking so long to get my phone and they answered that it is being prepared! It took them 4 more days to deliver it. I am not satisfied with their service at all! If I haven't reminded them that I am waiting probably I would never get my phone! A Feedback section is not available ot their site as well. Coincidence?! I'm really disappointed, because for this amount of money, I expect to get my things in time.