Purchased a set of Dyson Corrale Straighteners in November 2020 for a Christmas present for my partner. Seemed okay and arrived eventually in time for Xmas. Tried to register them and activate the warranty with the serial number on the Dyson website only to be told the serial number does not exist , phone Dyson and they confirmed this also and also suggested that I send the straighteners to them so as they can examine them, I did this and 3 weeks later I received a letter from them confirming that they were counterfeit goods and had been disposed of. £357 spent for nothing. Best advice I can give is avoid this scamming company that is not even based in the UK but in fact based in Hong Kong to avoid extreme disappointment, anger and getting ripped off and always go direct to manufactures official website. NEVER AGAIN !!!