Don’t buy from this company.
When things went wrong, their customer services are really bad. They will not pick up the phone or reply your messages after months.
I purchased some products here in January for my sister birthday and myself. What I received were old, dirty shoes and over size. I requested an exchange, they asked me to call. I called up so many times, always had a voice message say business hour is finished meanwhile it was mid day.
I emailed, no response so i returned the products n they received it. It was 8/2 l/21 and until then, they kept telling me I hv to wait 14 days for refund. After 14 days, no reply, then another person from that company started to ask me all the questions from beginning then another person said another 8-10 days. Until now is 8/3 already?
I purchased $450 not cheap stuffs from a big company and this is my experiences like a scammer just stealing my money?
I am so upset
3 years ago
Ted Baker has a
1.7
average rating
from
277
reviews
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