I placed an order for two car coat jackets in a size 6.I Received the jackets and found out they were way over sized so I returned both jackets for a size 5. They exchanged one jacket in a size 5. So I emailed them several times and even called them to ask for the second jacket. I have been arguing with them for months why they haven’t exchanged or refunded me for the other jacket? They kept returning my emails with some stupid automated system saying please show proof etc. I have shown them my complete order with invoice number and all and they keep giving me the run around saying I only returned one jacket. This makes me so angry how they can be so I unorganized and tell me I didn’t exchanged the other jacket and play dumb. I have sent proof of the total transaction and images and they continue to play dumb. Now I absolutely had it with this company and will file fraud against them for stealing my money of $800 for a jacket I never received back. Shame on you Ted Baker for having the worst customer service and not caring for your customers. Never order from this company!!!