BEWARE of Ted Baker Customer Service! Because there is NO CUSTOMER SERVICE. In fact, there is NO COMMUNICATION whatsoever. Do you want to make a RETURN? Then, YOU better PAY for it yourself, despite their claim online of free returns. Returns online do not work and they do not answer their emails except with an automated generated response that says the team will respond to you in 72 hours, which they never do. I have emailed them numerous times (at least 20 times) and have gotten the same response. Oh and try calling! You will be put on hold and then they will drop your call. Even online chat does not work. They ask for your name and email and you are disconnected. Their service is poor. After over a month of trying to get a response, I finally went to the post office and paid $60.00 out of my pocket to return the four items I bought. How does this company expect its customers to patronize them if they do not respond to calls, texts, or emails? I am very DISAPPOINTED in TED BAKER and that is an understatement.
10 months ago
Ted Baker has a
1.7
average rating
from
277
reviews
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