I purchased a jumper from Ted Baker online and when I opened it the item had a big pull in the back. Clearly faulty I returned the item stating clearly it had a fault. Unbelievably Ted Baker want to charge me for the online return even though they delivered damaged goods. Clearly this is a shady practice to say the least. I am being penalised for their dodgy goods. What on earth is the matter with this retailer? I shan't be leaving this here. The cost is £3 which is nothing but the principle is unbelievable. Trading standards here we come and if necessary the small claims court. Can't say I will be ever buying anything off them again.