Horrible. I have been shopping online for many years and this has never happened to me before. Insane delivery costs from Europe to Europe! More specifically from the uk to Greece! I bought a coat online and sent it back because it was too big. I requested an exchange which they confirmed via email, but the coat never came. So I sent them emails, tried to call them and spoke to them twice, paid a huge amount of money on abroad phone calls due to being put on hold for god knows how long, but they never helped because they didn’t know what was the issue. Therefore I would send an email and they would answer after a day and a half and finally they canceled my order due to contract issues with couriers in Greece.They just canceled my order, and did not refund my money. All in all, i am not sure how much I have already spent, but I wasted a lot of money. Do not shop online. There is no customer service, you have to send the same emails every time you have to call and explain everything from the beginning. Go to the actual shops, avoid online shopping. You will simply lose your money
5 years ago
Ted Baker has a
1.7
average rating
from
277
reviews
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