Ordered the magnifier for cell phone image in Oct. it arrived on Dec and I’m only one state away from them! They mailed it in a plastic bag with one layer of used bubbles (pictured). They did this to use 1st class cheaper shipping than I was charged. Of course it arrived cracked and broken beyond repair. Same as I’ve read over and over - letters to customer care go directly in a trash bin. Escalated to Paypal who now (Jan) tell me to mail it back at my cost. NO WAY!! $36.61 is what I’m out now and I refuse to have to pay shipping back only for them to blame the breakage on me! I’ve attached photos and am still fighting with them. NEVER AGAIN! Ordered via Facebook ad.