My order was meant to be redirected by the post office but they missed it and it was sent back to Very British Problems. When I contacted them to see if they could organise a replacement order for me Emily in their customer service team came back to me immediately to let me know another order was being processed and would be sent out to my new address straight away. Absolutely brilliant customer service, they went above and beyond to sort out an issue that was not at all of their doing. Amazing
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