I placed an order that unfortunately never arrived, but I am extremely impressed with how the company handled the situation. As soon as I informed them that I hadn't received my first order, they responded immediately and were very helpful and professional. They quickly sent me a replacement order free of charge, which I really appreciated. Their prompt and honest communication, as well as their commitment to resolving the issue, made this a very positive experience. I highly recommend this company for their excellent customer service, thank you Emily!
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