Euroflorist is a completely dodgy company that does not carry out the service. We paid a significant amount for the same day flower delivery service as claimed by the company. The flowers were scheduled to arrive on May 21, 2024, but they have been delayed and have not yet been delivered till date.` We tried following up but the phone onto automated message : no support agent is available. After constant email follow-up, we were not given a response and when we asked for a refund for the service not being provided, we were outrightly denied. It is unacceptable that the recipient is being asked to collect the flowers from the post office, as this service is intended to ensure direct delivery to the recipient. At a minimum, the flowers should have atleast been left at the door or with the concierge. There was no other option but were forced to leave this negative review online.