I have always booked with TT but not anymore. Trying to get my refund for my holiday is a nightmare they have been so rude and keep putting the phone down after I waited an hour to answer. Emailed numerous times to no avail. Unfortunately I have had to do a charge back through my bank. I am so disappointed with this company is an understatement. There are thousands of us in this situation the media have been in touch think the ball will get rolling now because so many have complained. BEWARE IF YOU ARE LOOKING FOR A HOLIDAY WITH THESE DO IT AT YOUR OWN PERIL Please TT don't answer by saying get in touch because you never do!!!