Been chasing refund since July, been told i would get it aug,sept november. They didnt even email me to say my holiday was cancelled i only knew as the uk had gone into lockdown. They havent once called me to discuss a refund i have had to call them everytime, they havent once emailed to state the next process with refund. Ive had to wait numerous times over a hour to speak with someone on the phone, at first they tried to force me to have a voucher! Its been november and still havent got my money and they havent emailed or called to say i havent? No one replies to emails or twitter. I got made redundant this year and could of done with my £1500+, disgusting, greedy lying! I would rather book with professional and respectable companies going forward would never book with a low respected company again. Get some class!