TT801042, illegally holding my money, they're bound by package travel regulations which states refunds should be issued inside 14 days. They claim people must wait months again it's against the law. They've had the money back from the airline weeks, but won't refund it back to me. Customer service is horrendous, Teletext are a set of crooks, liars and are very deceitful company. 10 days now until I start court proceedings against them. Please warn friends and family never to use this disgusting company. They never reply to emails or social media, hang up the phone on you if you won't put up with their nonsense.