Following a booking last year which unfortunately was cancelled due to Covid-19, we have been struggling since April to receive a refund but nothing has materialised. As we bought a package holiday, the flight had been paid for. RyanAir had refunded the flight tickets back to Teletext but they have still not refunded this, appalling for a professional company. I would never use or recommend Teletext Holidays to anyone again, they are a complete sham and shame on you for 'stealing' people's money. We had a pretty poor Christmas due to their unprofessional business stance and circumstances surrounding the pandemic. SHAME ON YOU!