TT769498 I booked a holiday to Cyprus for a friend's wedding back in January 2020 for May 2020 cancelled 3 weeks before the departure date. Been fobbed off with every excuse under the sun not to give me a refund, was even told that my refund application was lost and had to apply again and told at the end of each month I call them I will receive a refund. They even told me if I use some of my balance to book a weekend break I will receive the rest of my refund in 5 days. This has put me off booking with anyone again and most certainly not with Teletext holidays. Lying to your customers constantly is unforgivable and will be warning all my friends and family not to use them.