IMPORTANT REVIEW.... PLEASE READ - firstly... I give ZERO stars Secondly - I have a very long story but I will keep this very short in terms of a review. I have had 1.5 years of HELL with this company. 1. Lied to me and pressurised me into making a booking very late at night. 2. Wouldnt allow me to cancel 10 mins after booking and then Ignored me for months after lots of emails/phone calls to speak to a manager requesting my money back. 3. Ignored every letter I sent to them special delivery as advised by CAB. 4. I paid to take them to a small claims court after they never responded to any letter 5. They wasn't willing to negotiate during mediation once court made them reply. 6. I continued with court proceedings and paid extra fees to take this all the way. 7. I won my case and they had to pay me back! Including all my fees. This looks short and sweet above but my god this was one of the most stressful times of my life. It is definately worth the hassle of going all the way to court with this disgustingly poor company if you are owed money from them or they are breaking your consumer rights. You are protected by the law! I will add - The court case had to be moved to another date as teletext couldn't even get their evidence into court on time as per the order ( I even said to the judge... this is exactly the reason we are here - lack of communication!) They deserve to be shut down immediately. Mentally tourchering me and scaremongering me for months and months was on another level. I am glad this is all over and this is the last time I will even look at their name ever again!! PLEASE PLEASE never book with this company. I know they are cheap for people who struggle to go on holiday as a family etc but I ask you to try and find the extra money to book with another company. One thing I have taken from this whole experience is to actually pay more for aftercare service. I can guarantee to you if any part of your experience with teletext goes wrong you are totally screwed! The customer service behind them is utterly shocking and I would never want anyone to go through what I have been through. Good riddance to you teletext. Hopefully someone somewhere will shut you down sooner rather that later. The more people I can inform about your disgusting behaviour the better. You should be ashamed of yourself!!