I feel the 1 star rating is too high for this company. DO NOT BOOK WITH THEM!!!! Teletext are refusing to refund hundred's of customers package holidays that were unable to go ahead due to the pandemic. This is illegal, they must adhere to the Package Holiday Regulations 2018, in which it states if your package holiday cannot commence as planned, the provider must provide a full refund for any aspects of the trip that did not go ahead as planned, or a credit voucher if the customer is happy with this. Disgusting way to treat customers. I will never book with teletext holidays, and I will make sure every person I cross is aware of what this company is doing to their customers.