Teletext are the worst organisation I've ever had the DISPLEASURE of doing business with. We've been owed £1080 for almost 7 months. We've been promised a cash payment, for the entirety of this time, yet all we've received are lies. Fake payment dates, fake e-mails and fake promises. Not to mention that the original prices described on the website rise by the time you're on the phone buying a package. They may be cheap, but don't let that win you over. If your holiday is cancelled you'll never see that money again, and instead, you'll be fobbed off with vouchers. They're rubbish at everything except creating loopholes and mazes to deny you any service. If you insist on booking with them, make sure you do it with a credit card as luckily ours have pulled through and stepped in to refund us. edit - Just noticed my last 1-star review of them received a reply from 'Richard' who assured me that I would receive a prompt reply from some make-believe department. I assume it's make-believe as I never received that reply.