Dont book with this company! AWFUL AND SHOULD GO BANKRUPT People come on here for honest opinions. SO HONESTLY Dont book with this company!! They are great when it comes to booking holidays with them(they used to be our main holiday supplier), all happy willing to accept your money. But when it all hits the fan they dont want to know. Dont rely on this company to protect you especially in this current state. Me and my boyfriend still haven't received a refund back from our last 2 holidays cancelled due to covid LAST YEAR. We have booked so many holidays with them in the past, but won't be anymore. Dont trust them, if something goes wrong then they don't have your back. poor English customer service will huff and puff down the phone at you. They are the most rudest, arrogant, unhelpful people I've ever spoken to in my life and shouldn't be in the job if they can't deal with problems. They advised us that they transfered the money, completely lied. I've called my bank the airline, who have confirmed they haven't. Then ill call back speak to a totally different advisor, have to explain everything again for them to tell me something different. More bull. I'm still waiting for a "call back" and refund nearly a year down the the line. They ROB YOU OF YOUR MONEY. The customer service departments are liars, I've spent hours on the phone to them just going round in circles, trying to get MY MONEY BACK that I have worked hard for them to delete you entirely from there system. please stick to trusted holiday suppliers. Especially in this current time. These cowboys don't deserve your money and I hope they go bankrupt.