I like many others here, booked a holiday in June 2019 to fly in April 2020. It got cancelled due to a Covid and the flights were refunded by Ryanair to Teletext in July 2020. Despite me telling Teletext by email, to which they have not responded. I do wonder if the refunds department actually exists! It is now 7 months that that have held my money illegally and I have had to use the insurance company's legal team to pursue my claim. I also reported to CMA and ATOL, but no joy there. I will never use Teletext again and if I could would try and prevent them from continuing to trade as they are a disgrace.