Great help from Vamsi if you like being lied too!! Vamis has mis advised us when booking our honeymoon! the night before (22/02) government announcing no travel until May17th he advised they had been given pre information travel with neg covid test is all that would be required, so with this we trusted him and booked for 30/04 to canaries.. called teletex on 24/02 to discuss as we feel we were mis sold the holiday! of course we were told they cant refund! i was basically told to get to the back of the queue as they are still paying back from 1 year ago! They should not be allowed to get away with mis advising customers!! i will be calling back daily to get this resolved and asking for vamsi to explain why he is lying to customers to make a sale, credit card company advise putting it in writing to them and request the phone call audio to help my charge back dispute..which i have done.. i thought better of this company allowing people to pay 1000's for holidays when they know fine well we couldn't travel on our dates!!