I would stay well clear customer service must be amongst the worst. My holiday was cancelled in May 2020 due to covid. Communication regarding refund is non existent. I have managed contact on three occasions and each time told I would be getting a full refund and given timescale it still no refund and no prior contact. On one occasion I was told the airline has not paid out so I contacted the airline and they paid teletex in June 2020. I don't understand why they are being allowed to get away with this. Never again will I book with them and I would not recommend, stay clear.