Wow what can i say after months of trying to get our money back from a holiday where the hotel has shut down and the flights have been cancelled i either get hung up on or get told i can still go.... what by walking to spain with a tent on my back even though the goverment has stated i can not flying due to guidelines. Dont not use this company customer service is shocking. This company is the one who told me the hotel had shut down months ago but yet now i get told they never said that but when you ask them to listen to there previous phone calls they cant do that..... endless promises of a refund but yet nothing ever recorded on my account! The people you speak to are so rude and just cant be bothered to help you im at my whits end with this company. Yep they still have over £1500 worth of my money. STAY AWAY FROM THIS COMPANY!