Booked holidays for April 2020 was cancelled due to COVID Have spoken to many and many emails there is no refund Today I spoke to some one she said her name is ruby but refused to give me her full name saying it’s company policy not to give full name (it’s a laugh) . She said the email address I been using was wrong and she gave me a another email address when I tried to send email on that address It saying it is address not found They are all lying Wish gov will do something to have the money back , paid 2000 pounds and now looks like it lost. Please no one book with them . Never seen any company like this before Such an awful experience