do not use as simple as that, con artists dis t want to give one star i’d minus them and then some if i. could iv given up trying to get £1126back. i am a pensioner and had to dave for a very ,ong time for that money.customer service it’s utterly appalling, the left foot does,not know what the right foot is doing they don’t listen. when you eventually, get an adviser they are very rude when they realise you want a refund and not to rebook never ever will i do buisness with these cowboys again iv accepted il never see my money again and they need. to,accept that i will never do buisness with them again and neither will any of my friends or family.the sooner this company folds we the better, do not use avoid avoid avoid