This company is disgusting. There are no words to explain how bad this company is and how unprofessional they are. Wrote letters ,phone calls since march 2021 and they just cut you of. Had to cancel holiday due to family illness and couldn' travel, due to be diagnosed with cancer and having treatment. Covid as also delays treatments. They even ask for proof, like you lie about something like that. They just wont sort anything out . Owes me over £4000 pound. Teletext stand for nothing when it comes to customer service. They never answer the phone. Im sure they answer the phone if your booking a holiday and giving them money🤬 this company shouldnt be even be allowed to trade. !!!.