Lying, money grabbing ‘company’. We booked a family holiday with this ‘company’ in May 2020 for £11,500, which unfortunately had to be cancelled due to covid. 16 months later and we still haven’t received our refund despite being told over and over again that it will be refunded by a deadline which never happens! How can they get away with robbing working class people of their hard earned money like this?! We weren’t able to go on a family holiday this summer as we still hadn’t got our money back from them and so couldn’t afford to book another one without that money. This ‘company’ needs to be held to account.