Booked a holiday for 2 people to tenerife. We landed and the transfer company had no record of our transfers so had to pay 50 euros for taxis even though I'd paid for transfers. We then got to the hotel about 8.30pm to be told we were not booked in. As couldn't get a hold of anybody from teletex holidays I then had to pay 100pds for the night. The next morning it took over 3 hours to get through to be told our hotel was cancelled 2 days prior to us travelling apparently they no longer use who they had booked the hotel through but didn't bother to inform me. The lady on the phone was very unhelpful and said I'd just have to repay the hotel and claim my money back. Bit off a joke as we had booked all inclusive and the hotel was now double the cost. I had to pay out of my spending money so my holiday was totally ruined I will never use teletext again and would advise everybody not to use them. They haven't even bothered to contact me to even apologise absolute rubbish firm