BIGGEST CON. AVOID AT ALL COSTS Staff are rude and very unhelpful. Was trying to book something whilst on lunch break. An advisor told me he would hold the price for half an hour (this had already increased from the online price, but thought I’d give the benefit of the doubt) while I call my mum to check to see if she is ok with it. I call back within the next 5 minutes, and ask to speak to the advisor I was speaking to (he told me I could only speak to him) I was told that he wasn’t in the office, I was then put back on hold for ten minutes to be told I would get a call back in two minutes. I said I would just prefer to purchase it there and then with that advisor. I was then told very rudely and bluntly I’d get a call back in one minute and the guy hung up on me. I then received 2 calls 40 minutes later (I had told the guy I was going back to work at 2) so I couldn’t answer. I then called back at half 5 when I had finished and the price had increased again!!!! The price had been the same for the past 3 days online, to then call up and it be a completely different price. I go back online after my call and the price is exactly the same as it has been the past 3 days (states online price corrected as of DD/MM/YY at HH:MM) these dates and times are after my phone call. But over the phone it’s complete different!!!! So when they reply with ‘we work with live suppliers prices’ etc it is a lie. Staff are RUDE and so unhelpful. Website is EXTREMELY misleading. I’ve never been so stressed out trying to book a small weekend away. Do not ever book with teletext.