AVOID LIKE THE PLAGUE! I booked my holiday 2 months ago and for them to message me 3 days before my holiday to advise that my hotel has been changed. The hotel the offered was a downgrade, even after I told them I had already booked my transfers etc already they didn’t do anything. I was told either take the other hotel or get a refund on the hotel only- i said I booked 2 months ago the hotel prices were much cheaper then where am i going to find a 5* hotel for what I paid 3 days before I go away. The staff are very unhelpful I called over 20 times left on hold for 2 hours once honestly the WORST company to use