Totally unprofessional. They booked my holiday which took 4 and a half hours. Kept putting me on hold. Call centre in India. Three weeks later I called them to pay balance and was told that they’d cancelled my booking as no flights were available with that airline!!! After trying to resolve things over the phone i was extremely anxious and upset and ended up breaking down and into tears but they don’t care. The manager Andy I spoke with seemed to be the only one who would listen with sympathy. He told me he’d call me back in 10 mins but then after an hour I tried to call him back but nobody seems to know who he is. They put me through to 9 different people except Andy. Horrified. They have ruined my experience of booking holiday. I am never booking with them again. Unprofessional cowboys. Avoid them like the plague.