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Anonymous
STAY WELL Away!!!!!! The one star would best describe the flight home!! SHOCKING!!! Booked a cracking family holiday through Teletex by a agent in India, who confirmed the details and took a deposit, assuring us that everything was correct and an email would follow. When the email finally arrived, thats when the complete nightmare began. The agent had only proposed 52 adults on the booking, leaving out the kids! Two days later and after each attempt to contact the agent, (10 mins after badly reviewing them on TripAdvisor) We got a call from a manager who was very apologetic and assured us they could sort the problem, which would mean us having to pay another £1800 to resolve this error. Or we we would loose our 800 deposit, Teletex had used to pay for the flights. Either pay the extra or take another holiday with less board basis. This took a further 3 days and when we where finally ground down, we accepted what we where assured again was a good family accom. By which point we where glad we hadn't lost our deposit and felt we had to beg to get through to anyone from Teletex. As each time you rang, nobody would discuss you account and you'd be quickly passed back to the original agent. Who's command of the English language was evidently dubious, beyond comprehension. Our total loss of confidence with this agent left us feeling rail roaded into having very little choice. We arrived at Alicante, 1am, no tranfers! Although paid for them! Got to hotel full of drunken teenagers, turns out it was a Stag and Hen destination. Which meant 2/3 days party central all night. Then new party would arrive and it would begin again. We booked for 10 nights, oh joy! Plus! The apartments where clean, well when we got there. Sound great so far! The view from the balcony overlooked the one of the hotels that we nominated top 5 when we looked. Which echoed everything expected from our own holiday, joy, laughter. Sadly our holiday contained none of the above. I think Teletex or whoever they are would like you think these sorts of things just happen to miserable whinging bastards. That's exactly how we felt for 10 days, with the exception of times outside the apartments. The agents at Teletex conduct dubious techniques, to snare and con customers from there hard earned. Would not touch them with a barge pole! STAY WELL CLEAR!!!!!!!
5 years ago
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Teletext Holidays has a 1.8 average rating from 1,621 reviews

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