First of all I would like to say a few different things here, after hours upon hours and days upon days of trying to book a holiday with teletext. I first called and booked a nice holiday in Lanzarote for me and my girlfriend as I seen one I liked online, they asked me to pay a deposit of £120.00 and I kindly paid it because they had guaranteed that if I paid it my hotel, flights and transfers were completely secure, the guy told me I should receive a phone call within 10 minutes to get my booking reference number, 30 minutes later I received a phone call telling me that the flights could not be booked as there is no seats left and could we not pick another location, I disagreed and said no just refund the money, teletext refused me a refund for a service they guaranteed (witch they didn’t) after about 2 hrs and 30 mins of very poorly conversations with staff, supervisors and managers I was pressured into booking another holiday in fuerteventura, after more discussing I agreed then they had asked for an Additional £350.00 on top of the £120.00 they already had, I then had said I do not want to go ahead with this holiday, I was then told I would have to pay a balance of £1578.00 by 28/08/19 I only booked it on the 16/08/19. I was then again refused a refund this contained for 2 days, eventually 2-3 days later 2 staff members one staff and one manager contacted me back and had apologised for everything and offered me a full refund, I was happy enough with that. (Online both holidays were cheeper) This was after I had told them that I had contacted my Solicitor and the Financial ombudsman and cancelled any payments from themselves through my bank. Fast forward to 22/08/19 after hours of searching for holidays hoping for better holidays, luckily I came across a great holiday for £415.00pp for two people it equals to £830.00, I was more than happy with that I give them a call and then they told me it was over £1300.00 for total, I continued to say that cannot be right if it is on your website for £830.00 total. After another hour of searching with the guy on the phone it was £1200.00 that’s a £370 difference in price from your website (daylight robbery) £1200.00 for a completely different hotel in a completely different area, to say the least I am not happy at all with the service I was provided with, I’m still disappointed. How you can get away with it is unbelievable. What has teletext now got to say???