Having seen a fantastically priced 1 week holiday in a rather nice hotel on their website I decided to call and book it. That particular date and price was "fully booked" when speaking to the sales lady - she then tried to upsell me another hotel in the same area but at a higher price - which I kindly declined and stated I would go back online and peruse further- she would not let me get off the phone - after 3 other attempts to get me to book the hotels not of my choice and 40 minutes later - low and behold she said that she had found an upgrade - sea views - apartment at the hotel I initially wanted. Along with the upgrade came a higher price - then the luggage , then the transfer ... but I was at my witts end and my husband told me to go for it .... so what started off as a cheap week away at around £500 cost almost £900. At the end of her sales pitch while she was clapping her hands at her gained commission from my sale she then started to run through the terms and conditions at a speed I have never heard before ... I hadnt a clue what she had said but she then asked if I agree ... so I said "No .. I haven't heard what you said - its taken 40 minutes to seal the deal at least speak at a speed that I can understand what you are stating". She finished by saying that these terms would be readable in the confirmation text she was sending out .... so Crikey knows what on earth I was supposed to do with that piece of information! When we arrived at the hotel room .... all else went fine ... the room was NOT a sea view - in fact the view was right into another apartments window .... and you had to crane your neck skywards off the balcony to see what the weather was doing! The hotel were very accommodating and helpful but could only offer me the room which teletext had reserved for me .... we did eventually upgrade but only after paying the hotel a further 124 euros for 3 nights in a room with a sea view ... It was beautiful - but felt cheated and rather unhappy at being duped by Teletext in the first place. A couple we met at the hotel were also in the same rooms as we were originally, had arrived the same day, were staying for the same duration and had also gone through teletext ... but at a slightly cheaper rate of ... £500!! Imagine my anger at having learnt this! On our return home I phoned to complain only to be informed all complaints were only accepted via e mail or at their office address in writing. I can assure you that I have complained to Teletext - as yet unanswered - all receipts attached - so no excuses from them should be heard as delaying tactics - but I doubt - given what I have read in this forum, that I will be successful in getting even the extra 124 euros we paid back as an apology from them. Maybe I should have listened to gut instinct when 1st booking ....... Oh well, lets see what pans out with them after they finally get back to me in response. But rest assured - no more holidays via teletext in future!!