Absaloutely appoling! Disgusting how they treat us customers who pay a lot of money for these holidays! Booked with them in August when they were well aware in July that Thomas Cook was going bust but still insisted on using them as a airline provider so they could scam customers out of money, was told if get my money back on the 4th of October no what a shock!! 4 th of October came 14th of October came and I was promised no apology hair in mind I was promised that my money which they were holding Not Thomas Cook I'd get back by the 21st of October well bang goes the 21st of October and I am still 2k out of pocket plus any extras I booked onto my flights I phoned them to be told wait another month. Rude inconsiderate bastards never again will I bother with this disgusting scum. I have reported this to Sunday mail raw deals and I have contacted ombudsman disgusting filth.