When booking the price was higher than the website so he told he would ip grade us to a double room with a balcony arrived and twin room with no balcony. The car hire did not include information regarding he could.pany on arrival and the need to take credit card in name of the driver so have paid extra 100 euros. Rang teletext who said the conversation of upgrade never happened. Interestingly during our booking Nadui said just incase we get cut off here is my number and then we got cut off!!! New we shouldn't have trusted it. Shame on you spoiling peoples long deserved holiday