Substandard, incompetence, chaotic and zero customer service. I booked a holiday to Cyprus with Teletext holidays. Instead of larnaca airport which was the location of the accommodation they booked flights to paphos. After a week of phone calls the accommodation was changed to paphos but I was charged extra in comparison to the price on their website. I cancelled the accommodation and was told I would get a refund in 4 working days. 1 week later and I am still trying to get my money back. They say they will call you back but never do. I emailed their customer support 3 times and am still awaiting a reply. In total I have made 15 calls to Teletext and still I have not got anywhere. Worst company I have the displeasure to encounter. DO NOT BOOK with this cowboy company unless you want a stressful experience!!!!