Booked a holiday with Abel, agreed flights, deposit etc. Got a call back a few hours later and was told we need to pay a bigger deposit. I should have known at this point now unprofessional the company and its workers are. We then got a call again a week later to say our flights had been changed and we would get an email confirming this. We got no email and then when I called to investigate and get a refund on the flights as we were unhappy with the new flights, all members of staff were extremely unhelpful and rude (we spoke with Fredvie and Jeevan) The worker did everything he could to stop me from speaking to a manager. I was told I would get a call back from a manager twice and this didn’t happen, so don’t trust them if they say they will call you back. Eventually when we spoke with a manager (Brandon) he has said all we can do is lose our deposit. A completely unhelpful, disorganised and unprofessional service. Would never book through teletext again and wouldn’t strongly recommend anyone else not to book through them either. Booking a holiday is meant to be something that is enjoyable and makes you feel excited, teletext has instead made it a stressful experience.