Booked a family holiday. Name incorrect re my daughter and then a mix up with hotel name please pay another £80 which we did. The cov19 then became a major concern so we tried to cancel. Please pay another £850 as you have only paid £250 plus the £80 for the hotel mix up. We decided to proceed with the holiday instead of losing alot of money. They took the balance on sunday. Knowing there was problems with the airline and spain. We decided to stay hete in the uk and put the holiday money towards a caravan. In the meantime received an email from teletext to confirm they had cancelled the holiday. We checked with thete t and c. And under 11.4 multicontract. They must refund the holiday in full. Brilliant.. just phoned them today. To be offeted anothet date latet in the year or next year. No i replied we are buying a caravan and staying here. Can we have our money back please? Sorry the rep replied your money went to jet2 and the hotel. We will have to sort it out with them. What a load of rubbish . Promised an email after i put the phone down. Nothing had arrived I cant keep ringing these people everyday . I will update next few days if no satisfaction. Especially no more excuses.