Received an email today after booking to go to New York in April 2020. Due to the COVID-19 issue we are no longer able to and the trip was cancelled. Received an email today (below) and after contacting TeleText they asked me to rebook. I'm not sure whether the representative has been waiting the news, but booking to go to New York now seems like the worst piece of advice I have ever received. I was told (verbally) I have a credit note for a year. I asked to have this in writing as I am yet to receive this information. A follow up email should be sent to me in 48 hours. Watch this space. I would much prefer a refund and not have to worry about rebooking. Looks like I may have to go through travel insurance. -- As a travel company, we have been closely monitoring Government guidelines to ensure we take appropriate action to protect our customers in what is a truly complex and challenging situation, and have been working around the clock to support our customers. Given the recent Government advice not to travel, Gold Medal (the supplier that your holiday was booked with, via Galileo) have now cancelled all bookings made due to depart up to 30 April 2020 and are now issuing credit notes for the amount paid on your booking. Please call us on 0207 741 1466 and one of our agents will be happy to assist you with re-booking an alternative date. Kind regards, Teletext Holidays